Privacy policy

At Belove Beauty, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or engage with us through any of our platforms.

Belove Beauty operates this store and website, powered by Shopify, to offer you a secure and seamless shopping experience. Whether you are browsing products, placing an order, or interacting with our content, your data is handled with care and responsibility.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the site. This Privacy Policy works alongside our Terms & Conditions and applies to all customers, visitors, and users of the Services.

What We Collect

Depending on how you interact with us, we may collect:

  • Contact Details: Name, phone number, email address, billing, and shipping addresses
  • Payment Info: Card details, payment method, transaction history (processed securely via Shopify or payment partners)
  • Account Info: Login details, preferences, saved items, wish-lists
  • Device & Technical Info: IP address, browser type, device identifiers, and site activity through cookies
  • Order & Usage Data: Products viewed, added to cart, purchased, returned, or reviewed
  • Support Conversations: Emails, chats, or DMs with our customer care team

We only collect information necessary to fulfil your orders, enhance your experience, and operate responsibly.

How We Use Your Information

We use your data to:

  • Fulfil and deliver your orders
  • Manage your account and purchase history
  • Personalise your shopping journey and suggest relevant products
  • Send you order confirmations, updates, and customer support replies
  • Share news, offers, and product updates (only if you opt in)
  • Improve our website’s performance and understand customer behaviour
  • Comply with legal, tax, and operational obligations

We do not use your personal data in ways that are unrelated to your experience with Belove Beauty.

How We Share Information

We only share your information when necessary, and always securely:

  • With Shopify, our platform provider, for order and site management
  • With payment partners, shipping companies, and analytics tools for smooth operations
  • With marketing partners (only with your permission)
  • With legal or government authorities when required by law

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Keep items in your cart
  • Analyze how you use our site
  • Show you relevant ads based on your browsing

You can disable cookies in your browser at any time, but it may affect how our website functions.

International Data Transfers

Your data may be processed outside India, including in countries where Shopify and our other partners operate. We ensure any international transfers comply with standard security and legal protocols, including the use of contractual safeguards when required.

Rights

Depending on your location, you may have rights to:

  • Access the data we hold about you
  • Correct or update inaccurate personal details
  • Delete your data (unless we are required to retain it)
  • Download your data (data portability)
  • Opt out of promotional emails or tracking tools

To exercise any of these rights, simply email us at hello@belovebeauty.in

Children’s Privacy

Belove Beauty does not knowingly collect data from children under minority. If you believe a child has shared personal information with us, please contact us and we will promptly delete it.

Data Security & Retention

We take your privacy seriously and follow industry-standard practices to protect your data. This includes encryption, firewalls, and secure server hosting.
We retain your information only for as long as necessary — to complete orders, fulfill legal obligations, and improve your experience.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or our business. We will always display the “Last Updated” date above. Continued use of our services after any changes means you accept the revised policy.

Contact Us

For any questions, concerns, or requests related to your privacy:

📧 hello@belovebeauty.in